Shipping policy
At Penny Lane Mall, we are committed to getting your order to you safely and on time. We currently offer shipping within the United States only.
Processing Time
Orders are typically processed and prepared for shipment within 2–3 business days after your order is placed.
Once your order has been processed, it will be handed over to our shipping carrier for delivery.
Shipping & Delivery Time
After processing, orders generally arrive within 3–5 business days.
Estimated total delivery time: 5–8 business days
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside our control.
Shipping Area
We currently ship to addresses within the United States only.
At this time, we do not offer international shipping.
Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available. You can use the tracking information to follow your package's progress.
Please allow some time for tracking information to become active after your order has been shipped.
Shipping Delays
While we work to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including:
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Severe weather
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Carrier delays
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Holidays and peak shipping periods
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Incorrect or incomplete shipping addresses
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Unexpected transportation or logistical issues
If your order appears to be delayed, please contact us and we'll be happy to help.
Incorrect Shipping Information
Please make sure your shipping address is accurate and complete when placing your order. If you notice an error in your shipping information, contact us as soon as possible.
Once an order has been shipped, we may not be able to change the delivery address.
Contact Us
Name: Penny Lane Mall
Phone number:+1 302-227-5227
Email: support@Pennylanemall.shop
Address:42 Rehoboth Ave, Rehoboth Beach, DE 19971, United States